We aim to deliver nationwide within 6 working days after your order is placed. We do not ship plants internationally. Delivery is made by Royal Mail or DHL and safe place instructions are given at customer's own risk.
Once the order status is updated to 'shipped', your order is ready to collect and will be held for 1 week. Failure to collect after this point, unless we are notified, means that the customer agrees that the plant may have light and/or water deficiencies. No refunds or exchanges will be issued after this point.
There is a no return policy on all purchases. By paying for an order, you accept this condition.